> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.companio.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Add a New Payment Method?

Adding a payment method allows Companio to **charge your monthly subscription fee automatically**.

You can add **one or multiple payment methods** to your account. We recommend adding **a secondary payment method as a backup**, so that payments can still be processed if your primary method fails for any reason (for example, due to insufficient funds, expiration, or bank restrictions).

Adding a new payment method is quick and easy. Just follow these steps:

* Click on your **avatar icon** in the **top-right corner** of the dashboard.

* Go to **Settings → Billing**. You'll see a button labeled "Add New Payment Method." Click on it.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/b/9/f/6b9fcea44e196000/set-as-primary_10z1m69.png =1006xauto)

* Select the payment method that suits you best - a card or SEPA direct debit. Then, fill in the required fields with the relevant information, such as card number or IBAN. You can [create a new virtual card](https://help.companio.co/en/article/how-to-create-a-virtual-card-to-add-it-to-companio-9inly3/) if you choose this payment method.

* Once you've completed all the fields, click on "Save credit card."

![](https://storage.crisp.chat/users/helpdesk/website/-/6/b/9/f/6b9fcea44e196000/add-card_1msgt0p.png =1027xauto)
# Rejected Payment Methods

If your payment method has been **rejected by your bank, expired, or blocked**, future payments using that same method will usually **continue to fail**.
In this case, you should **add a different payment method** to ensure that your next payments can be processed successfully and to avoid any interruption to your service.


# What Are the Payment Methods Supported by Companio?

These are the payment methods supported currently:
* Credit cards.
* SEPA Direct Debit.
* BECS Direct Debit.
* Sofort.
* Bancontact.
* iDEAL.

| Please kindly note that we are unable to accept payments made in cryptocurrency.