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# What Is IBAN Discrimination?

IBAN discrimination is when local service companies and even governmental institutions, from city councils to a Ministry’s office, can claim that they are incapable of receiving any payment from you from your EU account. It is a more common phenomenon than it may seem, especially in some EU countries.

This discrimination is especially annoying when it affects your business. Either because you want to set a payment for temporary services (Eg. a coworking fee) or one-off charges (Eg. a new laptop).

The good news is that this discrimination is illegal, and this is what you can do:
* Inform them that they are obliged to accept the IBAN of any other SEPA country. 
* Ask for the complaints form or file a formal written complaint.
* If everything else fails, you can submit a case thanks to the initiative created by Wise called [“Accept my IBAN”](https://www.acceptmyiban.org/).
* Finally, there are companies that can help you take legal action against the discriminating business or entity.